Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
After completing the purchase, you will receive your order automatically
We do not keep your payment cards
All prices are inclusive of VAT and no additional fees will be charged for your services
Depending on the product you purchased. If it contains more than one addition, you will get them all in one bill
Important details about products
Safety and Products
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
1- We do not accept the return policy for individual products downloaded after purchasing the product
2- We only accept your return request if you want to return your premium membership
3- It must not have been more than a week since membership
You can contact technical support to solve this problem
You can contact technical support for assistance, product update or replacement
You can contact technical support in several ways.
Live chat or email
You can do this if you have not used or downloaded it